Welcome to the website of the company Srce prirode doo (hereinafter referred to as "Srce prirode") with the domain www.japodskiotoci.ba and related websites. By using this site, you agree to be bound by the following general terms and conditions. If you do not agree with them, please do not use our services.
Acceptance and use of content:
Users accept the use of the content of the website www.suveniri.japodskiotoci.ba exclusively for their own use and at their own risk.
Prohibition of specialized programs:
Users are prohibited from using specialized programs (robots, crawlers) to download content from the site. Any act aimed at disabling the site is considered a violation of the rules and is subject to legal action.
Copyright:
Heart of Nature Ltd. holds the copyright to the content on the website. Unauthorized use is considered a copyright infringement and is subject to legal action.
Jurisdiction and legality:
Srce prirode doo administers the site from Bihać, Bosnia and Herzegovina. Users outside of Bosnia and Herzegovina access the site at their own risk and must comply with local laws.
Prohibition of illegal materials
Sending or transmitting illegal, obscene, or pornographic materials is prohibited. User comments do not represent the opinion of Srce prirode doo
Changes to the terms of use:
Heart of Nature Ltd. reserves the right to change the terms of use at any time.
Privacy Policy:
Personal data is treated in accordance with the privacy policy. Heart of Nature Ltd. is not responsible for links that lead outside the site.
Order and confirmation:
After placing an order, the customer is required to confirm the order by phone. Once confirmed, the order is irrevocable.
Delivery and warranty:
Srce prirode doo guarantees delivery of ordered products within the stipulated time. The guarantee refers to the origin, originality and quality of products and services.
Duplication and resale prohibited:
Reproduction and unauthorized distribution of products is prohibited. Heart of Nature Ltd. is not responsible for misuse of services and products.
Informative character of the data:
The data on the website is for informational purposes only, and Heart of Nature Ltd. does not guarantee its accuracy.
User responsibility:
Users are responsible for complying with the terms of use and local laws.
These terms of use constitute a legally binding agreement between the user and Srce prirode doo. Please review them regularly, as they may change.
In order to successfully and efficiently process your order, we need your name and surname, address, e-mail and telephone number. This data allows Srce prirode doo to deliver your order and inform you about its status. Srce prirode doo is committed to protecting the privacy of all customers, collecting only the data necessary for successful business and cooperation.
Users can unsubscribe from the mailing list or newsletter at any time.
If you notice that the product is defective or you are not satisfied with the first use, please follow the steps below:
Send information with your order number, account number or username and a description of the complaint by email to japodskiotoci@gmail.com or by phone at +387 63 14 14 14.
You will receive a confirmation of receipt of the complaint, and based on the description, you will be told whether the product can be replaced or refunded.
If replacement or refund is possible, return the advertised product in agreement with webshop sales.
Upon receipt of the product, you will be notified of a refund or replacement product within 2-3 days, and no later than 15 days. Otherwise, contact us by phone at +387 63 14 14 14 or by e-mail at japodskiotoci@gmail.com. We refund the money to a giro account.
01.04. – 31.10.
2 KM per person
01.05. – 30.06. and 01.09. – 30.09.
3 KM per person
01.07. – 31.08.
Users of accommodation and arrangements do not pay entrance
© 2025 Japodski otoci – Welcome to the official website!
Srce nature doo